How Information Is Used
Information submitted through website forms, calls or WhatsApp is used to respond to inquiries, confirm orders, prepare quotations, arrange delivery and support customer service.
- We may collect name, phone number, WhatsApp number, city, delivery area, order type, quantity, business name and message details.
- WhatsApp inquiry data may be used to confirm price, stock, delivery timing, dispatch details and follow-up support.
- Order and delivery details may be shared with courier or delivery partners only as needed to complete delivery.
- Business inquiry details are used to prepare reseller, retailer, pharmacy, gym, salon, corporate or bulk order responses.
- Customer support records may be kept so repeat orders, corrections, delivery questions and complaints can be handled properly.
- Customers can request corrections to order information before dispatch.